Frequently Asked Questions

WHAT SHOULD I BRING?

  • Water!

  • Blanket, yoga mat, anything else you might like to feel cozy and supported (Reminder: we have lots of items in the Haven for you as well).

  • An open heart and open mind

HOW DO I FIND THE ADDRESS?

  • You will receive an email from team@fivesensecollective.com 3-4 days prior to your session with the address and all details. Please CHECK YOUR SPAM if you do not receive this message.

CAN I BE LATE?

  • Our sessions begin promptly at each session start time. Arriving late disturbs facilitator and guest experiences. Please arrive early, and arrange transportation ahead of time.

CAN I BRING MY CELL PHONE? CAN I TAKE PICTURES?

  • You may bring your phone, however, we do ask that you kindly silence all devices before entering the space.

  • You may take photos prior to, or after the session, BUT we kindly ask that you respect the solitude and privacy of our other guests.

  • No photos during ANY session.

  • Absolutely no tripods or ‘selfie sticks’

  • ABSOLUTELY NO VIDEO FOOTAGE, STILL FOOTAGE OR ANY DOCUMENTATION OF ANY KIND IS TO BE TAKEN OF THE MAIN HOUSE. ONLY OF THE HEALING HAVEN SPACES

IS SOUND HEALING SAFE IF YOU ARE PREGNANT?

  • YES! Vibrational frequency therapy is great if you are pregnant. It helps to relax the mother, which provides a safe womb and connectivity to your baby.

  • You may feel more movement and activity

WHAT IF I CANNOT MAKE THE SESSION I BOOKED? WHAT IS YOUR CANCELLATION POLICY?

  • We do not offer any refunds or reschedules

  • If you cannot make it to your booked session you are more than welcome to gift the space to a friend. If you do so, please be sure they have all the information on how to get to the Healing Haven.

IS SOUND HEALING SAFE TO DO IF I AM SICK (RESPIRATORY, DIGESTIVE…)?

  • Yes, Sound Healing is safe as it helps break through energy blockages, which may help with many mental, physical and spiritual ailments.

  • BUT PLEASE STAY HOME IF YOU ARE SICK WITH THE FLU, COLD, VIRUS OR ANY RESPIRATORY ILLNESS

  • We reserve the right to refuse service and entrance to anyone showing signs of respiratory sickness. Please stay home if you are under the weather.

DO YOU HAVE A BATHROOM?

  • Yes. Malibu Haven has an indoor restroom.

WHAT SHOULD I WEAR?

  • Comfortable easy off shoes (slip-ons, sneakers, sandals…NO HEELS!)

  • Warm comfortable clothing, something you would wear to meditate

DO YOU HAVE ELECTRICITY?

  • As we are set in the middle of nature, no we do not have electricity :)

CAN I BRING MY KIDS?

  • Children under the age of 14 are unfortunately not permitted for our community sessions

  • We do have session with studios outside the dome where children and babies of all ages are welcome

  • We do allow children and babies of all ages for private bookings

CAN I BRING MY DOG/CAT OTHER ANIMALS?

  • Unfortunately animals are not invited. As many guests may have allergies we need to be mindful. Please leave the furry babies at home!